Privacy Policy

Privacy Policy

Whatever Westcountry
Effective Date: 14/02/25

1. Introduction
Whatever Westcountry (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable laws. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our station, website, and services.

2. Information We Collect
We may collect and process the following types of personal data:

• Contact Information: When you interact with us via SMS, email, social media, or website forms, we may collect your name, phone number, email address, or other identifiers.

• Technical Data: Our website and streaming services may collect IP addresses, device details, and browsing activity for analytics and security purposes.

• Listener Engagement: If you participate in competitions, surveys, or other station activities, we may collect relevant data required for participation.

• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website.

3. How We Use Your Information
We use the collected information for the following purposes:

• To communicate with you regarding requests, competitions, or station updates.

• To provide, maintain, and improve our website, streaming services, and radio content.

• To analyze listener engagement and improve our programming.

• To comply with legal and regulatory requirements.

4. Sharing Your Information
We do not sell or rent your personal data. However, we may share it with:

• Service Providers: Third-party partners who help operate our website, SMS service, and technical infrastructure.

• Legal Authorities: If required by law, we may disclose information to law enforcement or regulatory bodies.

5. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, no internet-based system is completely secure, and we encourage you to take precautions when sharing personal information online.

6. Your Rights
Under applicable data protection laws, you have the right to:

• Request access to the personal data we hold about you.

• Request correction or deletion of your personal data.

• Withdraw consent for marketing communications at any time.

7. Retention of Data
We retain your personal data only for as long as necessary for the purposes outlined in this policy or as required by law.

8. Third-Party Links
Our website and social media may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

10. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us at:

Email: studio@whateverwestcountry.com
Address: North Somerset Local Media Limited, 5 Bridgwater Court, Weston-Super-Mare, BS24 9AY
Phone: 0333 050 5339